Responsible Gaming — Play Smart, Stay Safe

Our Approach to Responsible Gaming

At 111d, gaming is meant to be entertainment — a source of excitement and enjoyment, not a solution to financial pressures or personal problems. We recognise that for the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, and the rest of Bangladesh, gaming and sports betting remain a recreational activity. However, we also understand that for a small number of people, gambling can become problematic, and it is our responsibility to provide the tools, information, and support needed to address this.

111d maintains a strict responsible gaming framework that includes age verification, player self-assessment tools, deposit limits, time-out options, and a permanent self-exclusion programme. These are not box-ticking exercises — they are genuine safeguards designed to keep 111d a platform that players can enjoy with confidence. If at any point gaming stops being fun and starts feeling like a burden, 111d support is available 24 hours a day, 7 days a week.

Responsible Gaming Tools Available at 111d

Every registered 111d player has access to the following responsible gaming tools. To activate any of these tools, contact 111d support via the email address in the footer. Our team will process your request promptly — typically within 24 hours for limits and immediately for self-exclusion requests.

Understanding Deposit Limits

A deposit limit is one of the most effective responsible gaming tools available. By capping the total amount of money you can add to your 111d account within a given time period, a deposit limit makes it structurally impossible to spend beyond the amount you have pre-committed to. 111d supports the following deposit limit configurations:

• Daily deposit limit — a maximum total deposit amount allowed within any rolling 24-hour period. Once reached, no further deposits are accepted until the 24-hour window resets.
• Weekly deposit limit — a maximum total deposit amount allowed within any rolling 7-day period. Weekly limits provide a broader budget framework for players who prefer to manage their spending on a weekly basis.
• Monthly deposit limit — a maximum total deposit amount allowed within any rolling 30-day period. Recommended for players who want to set a firm monthly entertainment budget for their 111d account.
• Limit reductions take effect immediately. Limit increases are subject to a 7-day cooling-off period before they come into force, giving you time to reconsider the change.

Time-Out and Cooling-Off

A time-out is a short, voluntary break from your 111d account. During a time-out period, your account is suspended — you cannot log in, place bets, or make deposits. Any active bonuses are paused for the duration of the time-out. Time-out periods available at 111d are: 24 hours, 48 hours, 7 days, 14 days, and 30 days. You can request a time-out at any time by contacting 111d support via the email address shown in the footer.

A cooling-off period differs from a time-out in that your account remains accessible for viewing purposes — you can log in and review your history — but you cannot make new deposits or place new bets. This option is intended for players who want to step back from active play while still being able to access their account statement and transaction history.

Self-Exclusion Programme

If you feel that gambling is having a serious negative impact on your life — affecting your finances, relationships, work, or mental wellbeing — self-exclusion is the most decisive step you can take. When you self-exclude from 111d, your account is permanently closed and access is blocked for the duration of the exclusion period you choose. 111d will take all reasonable steps to prevent you from opening a new account during this period.

To initiate self-exclusion, contact 111d support via the email address shown in the footer of this page. Please state clearly in your message that you wish to self-exclude, your preferred exclusion period (6 months, 1 year, 2 years, or indefinite), and your registered mobile number. Your request will be processed within 24 hours.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling is becoming a problem. If you recognise several of these in your own behaviour, we strongly encourage you to reach out to 111d support or a professional counselling service:

1. 1Gambling with money that was set aside for essential expenses such as rent, food, transport, or family obligations — and feeling unable to stop even when you know this is harmful.
2. 2Chasing losses — continuing to gamble after a losing session with the intention of winning back what you have lost, often resulting in larger total losses.
3. 3Lying to family members, friends, or colleagues about the amount of time you spend gambling or the amount of money you spend on it.
4. 4Borrowing money specifically to fund gambling activity, or using credit to make deposits when you do not have sufficient funds in your own account.
5. 5Feeling irritable, anxious, or restless when you are unable to gamble, or when you try to reduce the amount you gamble.
6. 6Neglecting responsibilities at work, in your studies, or at home because of time spent gambling — including missing deadlines, skipping commitments, or withdrawing from social activities.

Recognising these signs is the first and most important step. You are not alone, and help is available. 111d support is available 24/7 at the email address shown in the footer — please do not hesitate to reach out.

Tips for Playing Responsibly

Responsible gaming is not about avoiding entertainment — it is about enjoying that entertainment sustainably. The following practical guidelines can help you keep gaming a positive part of your leisure time:

• Set a fixed budget before you start each session and commit to stopping when that budget is exhausted — regardless of whether you are winning or losing.
• Set a time limit before each session and use an alarm or timer on your phone to enforce it. Bangladesh Standard Time (BST, UTC+6) is easy to lose track of during an engaging session — an alarm keeps you honest.
• Never gamble to recover money you have already lost. Each gaming session is independent and past results have no bearing on future outcomes. Chasing losses is one of the fastest routes to serious financial harm.
• Keep gaming as one of several leisure activities in your week — not the primary or only one. Maintaining a balance with other activities such as sports, socialising, reading, or family time keeps gaming in healthy perspective.
• Avoid gambling when you are feeling emotionally distressed, intoxicated, or under significant pressure. Emotional states negatively affect decision-making and can lead to impulsive betting behaviour.
• Take regular breaks during gaming sessions. Stand up, move around, and step away from the screen at least once every 30-45 minutes. This reduces the hypnotic effect that continuous play can produce and helps you make clearer decisions.

Getting Help — 111d Support

If you are concerned about your gaming behaviour or the gaming behaviour of someone you know, please reach out. 111d support is available around the clock, 365 days a year, in Bangladesh Standard Time (BST, UTC+6). There is no stigma in asking for help — in fact, taking that step demonstrates genuine responsibility.

111d will never judge you for reaching out about a gambling concern. Our support team handles all responsible gaming communications with complete confidentiality and without any pressure to continue playing. Your account status and bonus eligibility are not affected by contacting us about responsible gaming — we treat these enquiries with the seriousness they deserve.

111d's Commitment to Responsible Gaming

Responsible gaming is not an afterthought at 111d — it is built into the core of how we operate. We review our responsible gaming policies and tools on a regular basis to ensure they remain effective and relevant to the needs of players in Bangladesh. Where we identify gaps or areas for improvement, we act on them. Player welfare is a genuine operational priority alongside game quality, payment reliability, and customer service.

We are transparent about the fact that all casino games and sports betting carry inherent risk and that the house always maintains a statistical edge over time. We do not make unrealistic claims about winning potential, and we do not use promotional language that encourages players to gamble beyond their means. Our promotions are designed to enhance the entertainment value of gaming, not to drive compulsive behaviour.