111d Frequently Asked Questions

Creating a 111d account takes under two minutes. Visit 111d.club and tap the registration button, then enter your mobile number, choose a username, and set a secure password. You will need to confirm your mobile number via a one-time code sent by SMS. Once verified, your account is active and you can make your first deposit immediately via bKash, Nagad, or Rocket. Players must be aged 21 or above to register.

111d uses a standard KYC process to verify player identities and prevent fraud. You will typically be asked to submit a copy of your National ID card (NID), a selfie holding the NID, and — in some cases — proof of your payment method (for example, a screenshot of your bKash wallet showing your registered number). Verification is usually completed within 24 hours. Until KYC is complete, withdrawal limits may apply.

No. 111d strictly permits only one account per person. Duplicate accounts — whether opened on the same device, the same mobile number, or the same NID — violate our Terms and Conditions and will result in the closure of all associated accounts and the forfeiture of any balances or bonuses. If you have forgotten your login credentials, use the account recovery option or contact 111d support.

If you cannot log in to 111d, first check that you are using the correct username and password. Use the password reset option to receive a reset link via your registered mobile number. If you are still locked out after resetting your password, contact 111d support via the email address in the footer of this page — include your registered mobile number and username so the team can locate your account quickly.

To permanently close your 111d account, contact the support team via the email address shown in the footer. State your request clearly in the subject line and include your registered mobile number. Before closure, any remaining balance will be processed for withdrawal to your registered payment method. Note that permanent account closure is different from self-exclusion — if you are closing your account due to gambling concerns, please read our Responsible Gaming page instead.

bKash deposits on 111d are processed instantly in almost all cases. Once you send the payment from your bKash wallet to the 111d merchant number and submit your transaction ID in the deposit form, funds typically appear in your 111d account within 1-5 minutes. During peak hours — particularly around BPL match start times — processing may occasionally take up to 15 minutes. If your deposit has not appeared after 30 minutes, contact 111d support with your bKash transaction reference.

The minimum deposit on 111d is ৳200 BDT when using bKash, Nagad, or Rocket. For bank transfers via Dutch-Bangla Bank, BRAC Bank, or other partner banks, the minimum may be higher — typically ৳500 BDT. There is no maximum single deposit limit enforced by 111d itself, though your bKash or Nagad wallet's own daily transaction limits will apply as normal.

The minimum withdrawal amount on 111d is ৳500 BDT. Withdrawals are processed to the same payment method you used to deposit — for example, if you deposited via Nagad, your withdrawal will be sent to the same Nagad number. This policy is in place to prevent money laundering and protect player funds. Make sure your KYC verification is complete before submitting your first withdrawal request, as unverified accounts may face withdrawal restrictions.

Most 111d withdrawals to bKash and Nagad are processed within 1-4 hours during business hours (Bangladesh Standard Time, UTC+6). At peak times or during public holidays such as Eid, processing can take up to 24 hours. Bank transfers to Dutch-Bangla Bank, Sonali Bank, IBBL, or BRAC Bank typically take 1-3 working days. If your withdrawal has not arrived within the expected timeframe, contact 111d support with your withdrawal reference number.

111d does not charge its own fees on standard deposits or withdrawals. However, your mobile financial service provider (bKash, Nagad, Rocket, or Upay) may apply their standard transaction charges at their end — these are outside 111d's control and vary by provider and transaction type. Always check your MFS app for the current applicable fees before initiating a transfer. For bank transfers, your bank's standard remittance fees will apply.

111d offers a comprehensive range of cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, Test matches, and all Bangladesh Tigers fixtures. Available markets include match winner, top batsman, top bowler, total runs in an over, player of the match, method of first wicket, and live in-play betting on every delivery. Odds are updated in real time and displayed in BDT.

Yes. All slot games available on 111d are supplied by licensed providers including Pragmatic Play, Spribe, and NetEnt, whose RNG (Random Number Generator) engines are independently certified by recognised testing laboratories. This means every spin outcome is genuinely random and cannot be manipulated — by the player, by 111d, or by the provider. Each game's RTP (Return to Player) percentage is available in the game's information panel.

Yes — 111d is built mobile-first and is fully optimised for smartphones running Android and iOS. All games including live casino tables from Evolution Gaming and Ezugi, slots from Pragmatic Play, and crash games like Aviator run directly in your mobile browser with no app download required. The 111d site adapts automatically to your screen size so you get a full gaming experience on any device, whether you are in Dhaka or Cox's Bazar.

Regular casino games (slots, table game simulations) use an RNG to generate outcomes and can be played at any pace you choose. Live casino games on 111d are streamed in real time from professional studios — you play against a real human dealer via live video feed, with other players joining at the same table simultaneously. Popular live games on 111d include Live Baccarat, Live Roulette , Live Blackjack, and Lightning Dice from Evolution Gaming and Ezugi. Live games require a stable internet connection and run well on Bangladesh's 4G networks.

If a cricket match is officially abandoned, cancelled, or postponed before the minimum number of overs required to constitute a valid result has been completed, 111d will void all open bets on that match and return stakes to players' accounts. For matches that reach the minimum overs threshold but are then interrupted (such as a Duckworth-Lewis result), settled bets stand. Always check the 111d sports rules page for the specific void conditions that apply to each market type.

111d offers a welcome bonus to newly registered players who make their first qualifying deposit. The bonus amount and percentage match are shown on the current promotions page. To claim it, simply register your account, make a first deposit that meets the minimum qualifying amount, and the bonus will be credited automatically. All welcome bonuses are subject to wagering requirements before withdrawal — read the full terms before claiming.

A wagering requirement (also called a rollover) is the total amount you must wager before bonus funds can be withdrawn as cash. For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must place a total of ৳20,000 in bets before the bonus converts to withdrawable cash. On 111d, different game types contribute differently to wagering — slots typically contribute 100%, while live casino games may contribute less. Check the specific bonus terms for exact contribution rates.

This depends on the specific promotion. Some 111d bonuses are casino-only and can only be wagered on slots and table games, while others are sports bonuses that apply exclusively to cricket and other sports betting markets. A small number of general promotions allow wagering across both categories. The eligible game types and markets are always clearly listed in each promotion's terms and conditions — always read these before claiming any offer.

Yes. All 111d bonuses carry an expiry period, which is stated in the specific promotion's terms. Typically, a welcome bonus must be claimed within 7 days of your first deposit and the wagering requirement must be completed within 30 days of the bonus being credited. If the wagering requirement is not met within the validity period, the bonus and any winnings derived from it will be forfeited automatically. Set a reminder on your phone to track your bonus deadline.

111d is a safe and reliable platform that uses SSL encryption to protect all data transmitted between your device and the 111d servers. Your personal information and payment details are handled in accordance with our Privacy Policy and are never shared with unauthorised third parties. Financial transactions via bKash, Nagad, and Rocket are processed through their respective verified merchant channels. We apply standard KYC checks to protect players and prevent fraudulent activity on the platform.

The minimum age to register and play on 111d is 21 years old. This applies to all players regardless of location within Bangladesh. 111d verifies player ages during the KYC process and any account found to belong to a person under 21 will be closed immediately, with deposits returned and any winnings forfeited. If you are a parent or guardian concerned about underage access, contact 111d support immediately.

To set a deposit limit or request self-exclusion on 111d, contact the support team via the email address shown in the footer of any 111d page. For deposit limits, specify whether you want a daily, weekly, or monthly cap and the amount in BDT. For self-exclusion, state your preferred period (6 months, 1 year, or indefinite). Limit reductions take effect immediately; self-exclusion is processed within 24 hours and cannot be reversed before the chosen period ends.

If gambling is starting to feel less like entertainment and more like a compulsion, act on that feeling now — it is easier to address early. Contact 111d support immediately to discuss your options: deposit limits, a cooling-off period, a time-out, or full self-exclusion. Our support team handles all such requests with complete confidentiality and without any pressure. You can also read the full guidance on our Responsible Gaming page. Taking this step is a sign of strength, not weakness.